Punjab Govt develops Chatbot for COVID-19 in collaboration with Facebook

Punjab Govt develops Chatbot for COVID-19 in collaboration with Facebook

The Voice of Chandigarh News:

The Government of Punjab in collaboration with Facebook has developed a Chatbot to keep the people updated on information regarding COVID-19.

Disclosing this here, an official spokesperson of the Government of Punjab said that this Chatbot is available at the Facebook page https://www.facebook.com/PunjabGovtIndia. He further added that the Chatbot can be accessed by clicking on the message button of this page.

Describing the features available on this Chatbot, the spokesperson said that this facility starts responding as soon as you send a message. In the opening dialogue, it asks for choosing between three options ie. COVID-19 Info, Essential Shops and Change Language. The Chatbot supports Punjabi, Hindi and English languages. 

The Spokesperson further added that this Chatbot is based on an advanced artificial intelligence language technique system to give an immediate reply to frequently raised queries regarding COVID-19. He said that one can also access this Chatbot by scanning the QR code given given in this news.

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